BudTender flawlessly incorporates with springbig, boosting platform offering and Canadian existence
BOCA RATON, Fla., Feb. 2, 2021/ PRNewswire/– springbig, a leading supplier in cannabis commitment marketing and interactions innovation, today revealed its acquisition of BudTender, an advanced Canadian-based client experience platform. The offer will develop the most thorough marketing, commitment, and retention platform for cannabis dispensaries and brand names.
springbig’s acquisition leverages the business’s industry-leading text marketing and commitment platform while showcasing BudTender’s profoundly effective client feedback and credibility management innovation. BudTender will flawlessly incorporate into springbig’s platform, enabling cannabis merchants and brand names to easily access BudTender’s personalized client studies, weekly reports, its AI-powered feedback platform, 24/7 client assistance and track KPIs in real-time through its instinctive control panel. In 2020, BudTender experienced 800% year-over-year shop development and 1200% year-over-year profits development, making it among the fastest-growing canna-tech business.
Through this acquisition, BudTender will include over 200 customers to springbig’s existing client base, increasing springbig’s market share to over 1,900 retail partners throughout the U.S. and Canada. In order to magnify client reach and awareness throughout The United States and Canada, springbig and BudTender will both take advantage of its substantial network of U.S. and Canadian customers to quickly broaden and scale the brand-new platform.
BudTender has actually been a dominant force in the Canadian canna-tech area; the business’s vision and platform easily matches springbig’s continuous dedication to boosting the cannabis retail and commitment experience.
Jeffrey Harris, Creator and CEO of springbig
As the legal market ends up being significantly advanced, brand names and merchants will require to release more thorough client retention and fulfillment services in order to remain competitive.
” This acquisition will not just be a benefit to cannabis merchants throughout The United States and Canada however likewise improve countless customer experiences,” stated Jake Crow, CEO of BudTender. “This will unquestionably develop a more contemporary cannabis market, and we are enjoyed formally sign up with forces with springbig.
To learn more about BudTender, a springbig business, or to ask for a demonstration, please go to https://www.springbig.com/trybudtender.
springbig is the leading supplier in customer-loyalty and interactions services for dispensaries and cannabis merchants. Established in 2017, springbig provides cutting-edge CRM programs that record essential client information and flawlessly incorporates with existing dispensary POS systems. The platform likewise establishes custom-made cannabis commitment software application embedded with innovative marketing tools to maintain consumers and sends out targeted and individualized SMS projects based upon client interest with a 99% open rate. springbig is assisting dispensaries & & cannabis merchants keep their customers linked and engaged while enabling the shopkeeper to track their unavoidable success and ROI in real-time.
About BudTender, a springbig Business
Established in 2017, BudTender provides merchants an automatic procedure to gather client feedback and enhance their online credibility. The platform permits merchants to immediately survey consumers post-purchase, track and evaluate feedback, and act to provide unequalled experiences. From preliminary online search to in-store purchase, dispensaries can quickly track the whole client experience through BudTender’s leading-edge services. BudTender is the platform of option for over 200 merchants in 9 U.S. states and Canada.
Initial news release